Job Title: Crisis Response Case Manager
Job Summary: Under the supervision of the FAIR Girls Director of Programs and Clinical Supervisor, the Crisis Response Case Manager will manage a caseload of up to 20 girl survivors of trafficking at any point in time. This case manager will assist in responding to client crises and providing long-term support as needed. This person will also be in charge of supervising and managing a volunteer crisis response fellow or intern.
Required Hours: 40 hours a week + overtime as needed. Please note any overtime accrued will be compensated with flex time.
Roles and Responsibilities:
Case Management and Crisis Response (100%)
- Provide short and long-term case management to girl survivors of trafficking referred to FAIR Girls by judges, prosecutors, probation officers and public defenders. Long-term case management services to survivors of trafficking may include but not be limited to researching/obtaining safe housing, healthcare, identification, jobs, supportive counseling, mental healthcare referrals etc.
- Provide emergency response services to survivors of trafficking as needed. This will include being “on call” to respond to crises at least one or two weekends a month and on an as needed basis during the work week. Please be advised that any conduct that would impair your ability, such as consuming alcohol, would mean you are not fit for a crisis response and must inform your direct supervisor. Emergency response may also entail spending 1-3 overnights at our crisis apartment for young adult survivors of trafficking.
- Dedicate one hour daily to maintaining accurate and updated case notes as well as entering data into the agency database system.
- Supervise a volunteer crisis response and case management fellow or intern.
Qualifications: Bachelors or masters degree in social work or related field, experience and passion for working with survivors of trafficking, homeless and/or gang involved youth, experience dealing with mental health crises, experience counseling and mentoring youth, experience managing budgets, experience facilitating engaging therapeutic or life skills building groups for youth, experience supervising and managing volunteers or interns, strong work ethic, highly organized, positive attitude, empathetic outlook, excellent professional written and verbal communication, and flexibility.
Preferred Qualifications: Fluency in Spanish, experience working within the criminal justice and family court systems
To Apply: Please email detailed cover letter, resume with references, and writing sample to Teresa Tomassoni at Ttomassoni@fairgirls.org. No phone calls please.